Hello Lovely HairLoom Customer,

We invest a lot of time and love into handcrafting your HairLoom accessories because your joy means the world to us! 

We are aiming to provide you with a delightful experience and your satisfaction is our priority. However, we understand that circumstances may arise where you may need to cancel your order.

If, for any reason, you wish to cancel your order, please notify us within 24 hours of your purchase or before receiving dispatch details—whichever occurs earlier at hairloom23@gmail.com .

Upon cancellation within the specified timeframe, we assist you with a 6-month valid credit note. This credit note allows you the flexibility to choose another product within the given timeframe.

We want to provide you a hassel free experiance and appreciate your understanding and patience. If you have any questions or need assistance, please don't hesitate to reach out to us at the provided email address. Our team is ready to ensure your experience with us is positive and enjoyable.

Thank you for choosing HairLoom – where handmade meets happiness!

Stay Beautiful,

The HairLoom Team